Terms

ORDER TIMELINE
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Our company handcrafts all products within 5 days.
Oftentimes, orders process faster than that but we can’t guarantee a faster

HANDMADE DISCLAIMER
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The collar you receive might vary slightly from the product picture due to the nature of leather and dye.
Your product(s) can be damaged if:
* swimming in clorinated water it can change the color.

Measurement chart
Please use our measuring instructions to prevent errors in ordering.
Custom orders
We always love to try out new ideas.
Ask us for details.
SHIPPING
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Our company ships through USPS

International shipping
We happily support and love our international customers.
We ship all International products through USPS First Class International

DesignACollar is not responsible for duty or brokerage fees for international shipping.
These charges come from your country during importation of your package.

Cost calculations
We do our best to apply fair shipping costs to each order.

We charge a low, flat shipping rate of 3.00 to all customers in the USA

International flat rate shipping is 15.00
RETURNS

Products are guaranteed if your not happy with it, it will be remade or a refund issued after the unused product is returned.

Shipping
To return your product, you should mail your product to

DesignACollar
P O Box 934
Peotone IL 60468

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.